Solidus has recently performed work on several branches of Salisbury Bank. One of the projects was a refurbishment, at the Lakeville branch, in the beautiful Berkshires. This traditional style branch interior was designed with the Berkshires style very much in mind.
We replaced the existing teller line with dialogue towers and cash recyclers, and swapped out the old check desk with the signature Salisbury fish tank. In addition to enhancing the customer experience, cash recyclers help with process refinement, save money, and provide consistency across branch network operations.
New doorways were created, others were filled in, and a new conference room was built opposite the dialogue towers. Some features, such as the fireplace and regional artwork, were preserved.
The dialogue towers themselves were set up during a long weekend. Structural work was performed in the basement underneath the towers and the fish tank to support their weight.
Our crew worked weekends on this project, completing it in three phases lasting three weeks each.
Some offices were demolished and refurbished extensively. The ornate trim was retained as it matched the fireplace and original cornices around the windows.
The ceilings were removed and modernized; large curving soffits with pendant lighting and spotlights.
In addition, we renovated the bathrooms, created a new lobby, and converted a drive-thru window to a drive-up ATM.
Carpeting and walls were consistent with Salisbury’s pallet and we installed red wooden slat blinds in the windows. The regional flavor was retained, but with an upgraded, modern twist the locals love.