CorePlus Federal Credit Union wanted to redesign their underutilized platform area for better efficiency and to project a warmer, more inviting feel to the branch. They also wanted the platform to be flexibly designed enough for them to hold financial educational seminars in the space. Solidus responded with a dazzling solution that transformed and invigorated the branch.
The main platform area was large enough to recapture a 700 square foot portion for back-of-house functions. As a result, it was now possible to bring other member services staff into the platform, stationed in glass-walled offices to create a more open effect. The main platform space is now 2,800 square feet.
There was also a large, high vaulted ceiling in the platform area, with skylights. Solidus was able to work around and incorporate this architectural feature into the inspired interior design, modernizing and painting it, and adding stained wood trim that matched the general branding theme.
Lounge and office chairs were also compatible with the color standard of the branch. Check desks, computer desks, tables, dialogue towers and other millwork were all designed to match, or to complement the brand’s new pastel purple-blue color.
Among the branch transformational elements, we built two dialogue towers with cash recyclers and installed flat screen TVs and a computer station with a privacy partition. The towers were angular and finished in a combination of wood grain laminate and gray quartz. One of the towers has a long sit-down desk incorporated into one side, and a stand-up counter on the other.
CorePlus now bursts with new vitality; members have a more stimulating branch experience, staff are able to interact with them more deeply, while more and better retail communications elements placed about the platform space inform them of products and services.
For comparison, here are some photographs of the “before” and “after” branch. Enjoy!