The client’s existing branch in Ludlow, MA was located in a plaza inside a Big Y store that had become too small for their growing clientele, so an alternate building found across the street. The 2,630 sq. ft. building’s shell was relatively new, and had previously been a bank. Our architect and designer started from scratch and designed a traditional but bright, fresh and welcoming platform. We built a teller line to serve the bank’s considerable foot traffic, and a circular informal seating area in the center of the platform.
We worked closely through several design iterations with the bank’s marketing department and eventually came up with an interior design that very directly reflected the organization’s branding palette. The carpet was custom-designed specifically for the bank by a mill and the same design is planned for other Country Bank branches.
There’s a wall made from reclaimed wood with the bank’s name and logo in the center. There are digital monitors located in various places around the branch, including behind the teller line and at the beverage center.
We built glass-walled offices around the branch with horizontal privacy vinyl banding across the glass fronts bearing inspirational slogans from the bank itself. The lettering on the vinyl comprised two different treatments, one having been cut out of the vinyl and the other adhered onto the vinyl. This created a light and dark two-tone effect on the lettering.
In addition to three private glass-fronted offices, there is also a conference room that commercial lending officers who work out in the field can use to do transactions. There’s also a lounge and full bathroom facilities.
The client wanted a traditional teller line rather than pods, so we created a teller line in the bank’s signature textured style. The design we selected had a vertical line texture, but our designer turned it 90° in order to match the bank’s horizontal textured style. This look complemented that of the reclaimed wood wall as well as the bank’s website design. We also included frosted vinyl panels along the front of the teller line.
The vestibule features an oversized version of the Country Bank logo around the ATM. Overall, the interior was intended to really immerse the visitor in the brand colors. The blue and green colors of the carpets, chairs and marketing materials around the branch all complement each other, to give strong support to the brand.